A mattress delivery in a box is the ultimate convenience. Instead of having to drive your mattress home from the department store, choosing a mattress online takes the pain out of mattress shopping. You can sit back and have the mattress delivered to your door without any risks or hassles. We offer free shipping and a 100-night sleep trial.
Helix uses the finest Memory Plus Foam, a proprietary blend of pressure-relieving foam. We also use a layer of dynamic latex-based pillow top mattress to support the natural curvature of the body, and a base of individually wrapped coils for superior motion isolation.
Assembled in America
Every Helix mattress is assembled in America by engineers and craftsmen specializing in sleep optimization and providing the best bed in a box possible.
Helix analyzes every customer’s unique sleeping style to match them with the perfect mattress. As an example, the Helix Match for a customer might look like this:
• Mattress Feel: Medium-Firm Mattress
• Sleep Position: Stomach Sleeper
• Body Type: 5’10”, 180 lbs, Medium Build
1. Shipping & Delivery
Every Helix mattress box ships for free in the United States following a confirmation email. Typically, deliveries range between 3 and 7 days for Standard products, and 6 to 10 business days for LUXE products.
Don't forget! If you're in a hurry, select products are available for Expedited Production*, which allows your order to skip the line and have your mattress shipped from our facility within 2 business days.
*Expedited Production is only available for a limited number of mattress models and may be removed as an option during high volume periods.
2. Unboxing & Mattress Setup
After your mattress arrives, follow the instructions written on the box and set it up in your bedroom. Be careful not to leave your Helix mattress in its plastic roll for more than a couple of weeks.
3. Potential Adjustment Period
Let your first 30 nights serve as an “adjustment period” while you get used to the product. Mattresses, like shoes, need some time to break into the unique contours of your body.
4. Sleep Trial
At Helix, every customer has a 100 Night Sleep Trial period to test their mattress. If they aren’t 100% satisfied, they can request a free adjustment or return.
5. Talk To Our Team
If you’re unsatisfied with your mattress delivery, a Helix Customer Experience Team member can walk you through a hassle-free return process.
Although you don’t need one, the best mattress in a box should be used with a frame, foundation, or box spring to keep the mattress clean and offer structural support.
Feel free to donate, sell, or give away your old mattress.
Helix offers a 30-day adjustment period for every customer. In other words, you can request a free mattress adjustment within 30 days of receiving your new mattress.