Frequently Asked Questions
Does Helix offer any specialty discounts?
How will my mattress arrive? Is it really in a box?
Does Helix offer In-Home Setup & Removal?
Which Helix mattress is best for each sleeping position?
How do I choose a support base?
What makes the Helix Luxe mattress special?
What are the differences between the Core and Luxe collections?
Can I upgrade my mattress with a pillow top or cooling cover?
Why are there two sides to the Helix Kids mattress?
What if the mattress is too firm or too soft? Do you have a solution?
Does my Helix mattress require a support system?
How does the Adjustable Base work?
Beyond the warranty, do you offer Accidental Damage Coverage?
How does the 100 Night Sleep Trial work?
Helix Product Info
Should you get a more customized mattress?
Which Helix mattress is best for each sleeping position?
What makes Helix different from other mattress brands?
How do you know which mattress firmness to choose?
What makes the Helix Luxe mattress special?
What are the differences between the Core and Luxe collections?
Who is the Helix Plus Mattress best for?
How is the Helix Plus Mattress different than the Helix Luxe Mattresses?
Do Helix mattresses have any certifications?
How should you build your Helix Sleep system?
How does the Adjustable Base work?
Confused by a term? Browse the Helix Sleep Glossary.
Why is the Wedge Pillow right for you?
Can I add a Helix mattress to my RV?
Helix Elite Collection
Comparing Other Mattress Brands
Please take a look at our Support Page, contact us using this form, or send us an email at help@helixsleep.com. Thank you!
