The first few days, I felt it was a bit firm, but I was used to sleeping without support for my body. After a few days or weeks, you will really notice a difference, Just give it a month and you’ll be glad you did.
Joyce R.
The Break-In Breakdown: How to Break in a New Mattress
So, you’ve just awoken from your first night’s sleep on your brand new Helix Mattress, and you’re a little confused. You thought you ordered a soft mattress, but this feels a little firm. Maybe you have some soreness at your shoulders or in your back. This wasn’t what you were expecting; did you receive the incorrect mattress?
Why Does My New Mattress Feel Stiff?
You may notice that your mattress feels firmer than you were expecting. This can be especially confusing if you ordered one of our softer models, like the Sunset or Moonlight, but don’t worry! You got the right mattress. Whenever you move to new sleep systems or switch mattress companies, there is always a period of adjustment. The severity of the discomfort depends on your old mattress.
If you used to sleep on an old, sagging mattress, over time your body will adapt to the dips and drops in the mattress. That’s why when you sleep on a new mattress with optimized support, your back needs a bit of time to adjust to the new alignment and some discomfort may occur. Sort of like how it feels to straighten your back after slouching for awhile.
How Long Does it Take to Break in a New Mattress?
Because our foams are cut fresh to every order, they will feel fairly firm and a little stiff for the first few weeks of use. With some patience and regular use, the memory foam mattress will soften over 3-4 weeks and any pressure point or firmness level issues should subside.
The break-in period can vary in length and severity, depending on your sleeping position and your old mattress materials. For some, the adjustment period only lasts a few days, while others need the entire 30 day period.
Because of the break-in, we do require that you try the mattress for at least 30 days before requesting a return. Just like a new pair of shoes, it’s going to take a varying amount of time to adjust to a new mattress. This is especially true if you’re used to sleeping on an old innerspring mattress.
Still have questions about your Helix Mattress?
If you are experiencing a lot of discomfort or back pain, let us know and we can send out a complimentary pillow top layer to help with any issues you may be experiencing.
With a bit of patience and time, you’ll soon be getting the fabulous, restful night’s sleep you deserve! If you have any other questions about our return policy or want to chat further about the break-in period, send an email to help@helixsleep.com and our comfort specialists are happy to help.
