There are two ways to purchase Accidental Damage Protection:
1. On helixsleep.com, as you purchase your Helix Mattress.
2. Via email, up to 30 days after the delivery of your Helix Mattress.
Once purchased, the coverage is automatically registered! You will receive emails with the Coverage terms and a login to an online portal. There is no activation required and your new Helix mattress is covered by Mulberry Accidental Damage Protection!
Please note: Mulberry purchases completed after your mattress has been ordered must be confirmed through the Helix Customer Experience team.
Your new Helix mattress is covered by a Limited Lifetime Warranty that protects against manufacturing issues such as defects in materials or workmanship. The Accidental Damage Coverage enhances the Manufacturer’s Warranty, by protecting you from everyday mishaps such as spills, stains, rips, burns, or structural breakdown, which do not fall under the responsibility of the Manufacturer.
- 24/7 customer support
- Peace of mind with best in class protection for the next 10 years
- A login to a personal online portal
- Fast, receipt-less claims process and more
Choose from our most popular protection options:
