Allform by Helix Red Allform by Helix single line logo Allform Red Allform single line logo Allform Allform two line logo - blue Allform Allform two line logo award icon Birch by Helix Evergreen Birch by Helix single line logo Birch Single line birch logo without color Checkmark White checkmark icon Circle Solid circle icon Close coins icon Firmer Side A diamond icon used to represent firmer side. flag icon GlacioTex GlacioTex logo with white text 2 - Insert lamb icon Lock Icon Lock icon Outlined icon of a lock. Helix Single line Helix logo 1 Pillow - Shell 1 - Pillow - 1 Insert Back and stomach sleeper person laying on their back/stomach to represent a back or stomach sleeper. Side sleeper person laying on their side to represent side sleeper Maximum Support A pillar used to represent maximum support. Softer Side A cloud icon used to represent soft side. Flippable Design Two arrows in rotation to represent repeatability or flippable. select arrow arrow used in select dropdown menu Sheep 1 Pillow - Shell Star Icon Pressure Point A bullseye target used to represent pressure point. Body contouring A trail, or thread in an s-pattern used to represent body contouring. truck icon 1 - Pillow - 2 Inserts Enhanced Support want icon used to represent enhanced support.

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Why Do I Need Accidental Damage Coverage?

We know you buy your mattresses to last you for years and years to come. Accidental Damage Coverage protects you from life’s everyday mishaps, allowing you to extend the lifetime of your mattress, and maintain the excellent condition you received it in.

What's Covered?

Accidental Stains

• Wine, Pizza sauce, and any food or beverage stains

• Make-up, Nail Polish, Cosmetics

• Pen, Crayons, Pencils

• Human and Pet bodily fluids

Accidental Damages

• Rips, burns, and punctures

• Common accidents from children or pets

• Breakage that causes structural breakdown

How do I purchase it?

There are two ways to purchase Accidental Damage Protection:

  • 1. On, as you purchase your Helix Mattress.

  • 2. Via email, up to 5 days after the delivery of your Helix Mattress.

  • Once purchased, the coverage is automatically registered! You will receive emails with the Coverage terms and a login to an online portal. There is no activation required and your new Helix mattress is covered by Mulberry Accidental Damage Protection!

Dog sitting on a bed

How is it different from the Manufacturer Warranty?

  • Your new Helix mattress is covered by a Manufacturer Warranty that protects against manufacturing issues such as defects in materials or workmanship. The Accidental Damage Coverage enhances the Manufacturer’s Warranty, by protecting you from everyday mishaps such as spills, stains, rips, burns, or structural breakdown, which do not fall under the responsibility of the Manufacturer.

  • Who is Mulberry?

  • Helix has partnered with Mulberry to offer you a best in class Accidental Damage Protection program with A-rated carrier coverage. When purchasing Mulberry coverage, you receive:

  • • 24/7 customer support
  • • Peace of mind with best in class protection for the next 10 years
  • • A login to a personal online portal
  • • Fast, receiptless claims process and more
  • You can find more information at

How do I file a claim?

You simply need to file a claim with Mulberry, through your convenient online portal. Depending on the damage to your mattress, Mulberry either sends a repair kit, a trained technician to repair it, or a replacement mattress. Their 24/7 customer support team will work with you to evaluate and process your claim efficiently and effectively.


• 10-Year Accidental Damage Coverage

• Fast Claims

• 24/7 Support

• Receiptless

• Free Shipping

• Repair or Replacement Option

Ready to get started?