Yes! Every Helix mattress ships for free (in a box!) in the contiguous USA.* All Helix products are made to order, and are assembled and shipped from our Arizona factory within several days, depending on the specific product. Please refer to specific product pages for shipping estimates. Helix Elite Mattresses are shipped in two boxes. *Shipping rates apply for Alaska, Hawaii, and Canada. See Terms & Conditions of Sale.

You have 120 nights to sleep on your mattress: if you are not completely satisfied for any reason, we’ll organize a seamless exchange for a mattress of greater or equal value, or facilitate a free, fast return. We do ask that you take a minimum of 30 days to adjust to your mattress and break it in. Learn More

We get it: every person is unique with their own different sleep preferences, and you need to see how it feels. If you’re not 100% satisfied with your mattress, we will do everything we can to make it right. Go ahead and sleep on your mattress: you have 120 nights to try it out. If you aren’t completely satisfied for any reason, we’ll organize a seamless exchange for a mattress of equal or greater value, or facilitate a free, fast return. For more about returns & exchanges, click here. To start a return, click here.

Yes! See a complete list of where you can find our mattresses in stores here. If you’re not near a store, you can still try out our mattresses: when you order online, you’ll get fast, free shipping and 120 nights to try out your mattress. If you’re not happy with your new mattress, just send us an email and we’ll organize an exchange for a mattress of equal or greater value, or we'll remove the mattress from your bedroom for free and initiate a quick refund.

Don’t worry: your new Helix mattress is protected against defects in workmanship and materials by a Limited Lifetime Warranty, and claims are straightforward. This limited warranty covers all manufacturing defects, and gives you certain legal rights. Learn More

Yes! We’ve teamed up with Affirm to offer financing as low as 0% APR on qualifying purchases. You just have to choose “Affirm- Pay Over Time” at checkout to see your offer. See more info here.

Twin: 38" W x 75" L x 15" H 
Shipping weights: Box 1: 61 lbs, Box 2: 41 lbs

Twin XL: 38" W x 80" L x 15" H
Shipping weights: Box 1: 66 lbs, Box 2: 45 lbs

Full: 54" W x 75" L x 15" H 
Shipping weights: Box 1: 85 lbs, Box 2: 58 lbs

Queen: 60" W x 80" L x 15" H 
Shipping weights:Box 1: 104 lbs, Box 2: 68 lbs

King: 76" w x 80" L x 15" H 
Shipping weights: Box 1: 130 lbs, Box 2: 87 lbs

CA King: 72" W x 84" L x 15" H 
Shipping weights: Box 1: 129 lbs, Box 2: 87 lbs

Please note: Our mattresses are all handmade, and we try our best to get measurements exact. There may be slight variances due to this.

If you sleep hot, the GlacioTex Cooling Cover is a great option to help cool down your bed. Made from our cutting-edge, heat conductive fabric, the GlacioTex Cooling Cover draws heat away from the surface of the mattress for a cool-to-the-touch, crisp sheets feeling when you get into bed each night, while also feeling soft and comfortable beneath you.

The Helix Plus Elite is our highest-end mattress for plus size sleepers who want the best of the best for their sleep. Not only is it designed by sleep scientists with extra contouring to the hips, best-in-class lumbar reinforcement, and reinforced durability and support, it also includes our exclusive SupremeSupport 7.0 Ultra-Dense Memory Foam, made in-house at our Arizona facility with an extremely rare 7 lb. density for unmatched comfort that calms and relaxes the body. A layer of cradling microcoils provides stability, support, and enhanced motion isolation so couples don’t wake each other in the night. Elite mattresses always include our GlacioTex Cooling Cover, our cutting-edge heat conductive fabric that draws heat away from the body for a crisp, cool feeling when you get into bed, and our ErgoAlign Contour Layer, a segment of extra-dense foam under the hips so they cant sag and put pressure on your lower back. Learn more.

Yes, you need a support system under your mattress. We offer a few options that properly support your mattress: the Foundation, Adjustable Base, and Bed Frame. If you prefer to use something different, we recommend using a bunkie board with a box spring, or any support system with a firm, flat surface and thick slats no wider than 5.5 inches apart, which can cause sagging and void your warranty.

Because this is a hybrid mattress, it's important to provide your mattress with the right support beneath its foam layers. Using your new mattress without the proper support can impact the way it feels while you sleep and in some cases can even void your mattress warranty. As you decide between different support bases, it can be helpful to consider: 

• How tall do you want your bed to be?

• How much under bed space are you hoping for? 

• How will your support base look next to the rest of your bedroom furniture?

Learn about Foundation, Adjustable Base, and Bed Frame options